Neuromarketing: How neuroscience is revealing what a consumer really wants
Since the days of snake-oil peddlers, and even long before, the art of marketing has been to reach for that secret ‘buy button’ in the mind, to tickle the subconscious into purchasing whatever it is that needs to be sold. Along came the 21st century, and with it came neuromarketing. What is this new technology, and what can we expect from it? According to the Neuromarketing Science & Business Association (NMSBA), “Neuromarketing is the use of modern brain science to measure the impact of marketing and advertising on consumers.” It includes techniques for measuring neural activation, such as functional magnetic resonance imaging (fMRI) and electroencephalography (EEG). Neuromarketing also uses more indirect methods like galvanic skin response (essentially the degree of skin sweatiness), eye tracking or automated face reading. Its aim is typically to gauge the response of consumers to marketing materials such as (online) ads, television commercials, or even shelf-displays...